Research
Explore the Sapient Insights Group Research Center
Your go-to destination for unbiased, data-driven insights straight from the Voice of the Customer. Dive into our latest HR technology research, vendor rankings, thought leadership papers, podcast episodes, and upcoming events—all curated to help you lead with confidence and clarity.
Access Top 5 Vendor Rankings & 28th Annual HR Systems Survey Key Findings Deck
Find out which vendors achieved the highest rankings across 22 system categories—tailored for small (SMB), mid-market, and enterprise-size companies.
Check Out The HR Huddle Podcasts
Every week we huddle to discuss the latest news and happenings in the HR tech market in Spilling the Tea on HR Tech and we break down the messy stories that everyone in human resources has in HR, We have a Problem. So huddle up!
Latest News & Events
You Don’t Have a Mindset. You Have Two.
April 13, 2026
We talk a lot about strategy, skills, and systems. But what if the most under-leveraged tool you have isn’t an app or agenda — it’s the lens through which you see your own potential?
Why “Yes” Might Be the Most Important Word in Workplace Inclusion
March 23, 2026
As an HR professional, hiring the right person for the job is always the goal. But if one simple “yes” could fill the position AND reduce churn, support inclusion, and strengthen and promote a vibrant corporate culture? That just seems like the best “yes” ever.
March: The Month That Moves Us Forward
March 16, 2026
There’s something quietly reassuring about March. The days stretch a little longer, the air carries a hint of what’s coming, and without much fanfare, we find ourselves springing forward.
5 Broker Trends Shaping Advisory Work in 2026
February 13, 2026
Brokers are navigating one of the most complex advisory environments in recent years. Clients are facing tighter regulations, rising healthcare costs and growing pressure to make the right decisions around human resources (HR) and benefits technology.
Looking Ahead: What 2026 Might Hold for HR and How We Show Up for It
January 15, 2026
There’s something powerful about standing at the start of a new year. It’s a rare moment when possibility and reflection meet, and we’re given a chance to not only look back but more importantly, to look forward.
CEO Corner: The Strategic Alliance Every Business Needs Right Now
November 20, 2025
If the FATE25 event in New York City made anything crystal clear for me, it’s this: the future of business hinges on the strength of the relationship between the Chief Human Resources Officer (CHRO) and the Chief Financial Officer (CFO).
HR Technology Spending Outlooks For the Next 12 Months
Aggregate
SMB
Mid-Market
Enterprise
*To see the data values, rollover the individual graph points.
Average User Experience Scores: Voice of the Customer Ratings
HRMS Users Experience Scores
Time Management User Experience Scores
HR Service Delivery User Experience Scores
Learning User Experience Scores
Payroll User Experience Scores
Recruiting User Experience Scores
*To see the data values, rollover the individual graph points.
HR Technology Average Implementation Timelines In Months
Aggregate
SMB
Mid-Market
Enterprise
*To see the data values, rollover the individual graph points.
