About Us
At Our Core
Sapient Insights Group is a women-owned, research and advisory firm with a strong sense of business ethics and a passion for adding value to clients, partners and the HR and Finance communities we work within.
At this stage in our collective careers, we don’t make stuff up, we’re not good at selling trendy, superficial solutions, and we have the confidence to challenge our clients to focus on what drives results versus simply burning hours on popular business activities.
Everything we offer our clients is rooted in decades of experience, primary research or proven practices. When we can’t do it all, we know the people who can! We’ll create the team, guide you to the right results and inject some fun along the way…
Meet our team
Our team is comprised of Research and Advisory Experts, with a vast array of experience from small business to global leadership of business functions, touching almost every business discipline and industry segment.
-
Teri Zipper
CEO & Managing PartnerTeri Zipper Chief Executive Officer & Managing Partner Teri Zipper is the Chief Executive Officer...
view profile -
Susan Richards
Founder & Managing PartnerSusan Richards Founder & Managing Partner Susan Richards is the Founder and Managing Partner...
view profile -
Stacey Harris
Chief Research Officer & Managing PartnerStacey Harris Chief Research Officer & Managing Partner Stacey Harris is the Chief Research...
view profile
-
Mary Ellen Clagett
Leadership CatalystMary Ellen Clagett Leadership Catalyst Mary Ellen Clagett is the Co-Founder and Managing Partner...
view profile -
Tee Thorsen
Leadership CatalystTracey Thorsen Brady Leadership Catalyst Tee Thorsen is the Co-Founder and Managing Partner of LAITHOS...
view profile -
Dale Moyer
ConsultantDale Moyer Consultant Human Resources Consultant and Executive Executive partner to CEO and leadership...
view profile -
Kohle Harris
AnalystKohle graduated from the University of North Carolina Wilmington in 2022 with a Bachelor of Fine...
view profile -
Cindy Maurer
Senior ConsultantCindy Maurer Senior Consultant Cindy Maurer is an experienced HR and Talent Management practitioner...
view profile -
James Williams Jr.
Chief Financial OfficerJames Williams Jr. Chief Financial Officer James Williams Jr. serves as the company’s fractional...
view profile -
Kelli Kelley
Marketing PartnerKelli Kelley Marketing Partner Kelli Kelley is the Founder and CEO of brndMethod Creative Agency,...
view profile -
Allison Baker
Senior ConsultantAllison Baker Senior Consultant Allison is an experienced consultant with over 5 years of experience...
view profile -
Summer Orellano
Operations ManagerSummer Orellano Operations Manager Summer Orellano is the Operations Manager at Sapient Insights...
view profile -
Tom Sroka
Senior ConsultantTom Sroka Consultant Tom Sroka is a consultant with Sapient Insights Group. Prior to joining Sapient,...
view profile -
Cliff Stevenson
Director of ResearchCliff Stevenson Director of Research Cliff was previously an analyst with Brandon Hall Group and...
view profile -
Tammy Smith
Research AnalystTammy Smith Research Analyst Tammy Smith is a Research Analyst with a background in engineering...
view profile -
Jabinia Davender
ConsultantJabinia Davender Consultant Jabinia Davender is a Consultant who has over 15 years of experience...
view profile -
Joe Almodovar
Principal AnalystJoe Almodovar Principal Analyst Joe Almodovar is a Principal Analyst who has spent over 30 years...
view profile -
Kim Nugent
ConsultantKim Nugent Consultant Kim Nugent resides in Chicago and has more than 25 years of consulting experience....
view profile
Our story
-
2013
Launched SteelBridge Solutions as a Women-Owned Business
-
2017
Expanded advisory team and industry partnerships to double the business
-
2020
Steelbridge Solutions acquires HR Systems Survey. Stacey Harris joins Susan Richards and Teri Zipper as Owners and Managing Partners. We rebrand as Sapient Insights Group
-
2021
Launched new Voice of the Customer reports for HR and Finance
-
2021
Began hosting virtual focus groups, with innovative technologies to capture current and deeper insights on an on-going basis
-
2021
Launched the expanded 24th Annual HR Systems Survey
-
2021
Extended our consulting services to include Finance
-
2021
Launched new HR Huddle Podcast series
-
2022
25th Anniversary of the HR Systems Research Whitepaper
-
2023
Celebrating 10 years as a Women-Owned Business
Testimonials
TSYS was in the throes of a cross-functional, Global HCM and Payroll Workday implementation. We utilized Sapient Insights Group (formerly Steelbridge Solutions) to support Program and Change Management given the scale of the project. Susan’s technical and business advisory expertise was critical in all phases of the implementation and was instrumental in helping the TSYS team throughout the engagement.
Sapient Insights Group (formerly SteelBridge Solutions, Inc.) opened our eyes to and guided us through best practices in change management and training for a countywide technology transformation. Part of our implementation success was definitely due to their efforts.