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Sapient Insights Group Voice of the Customer: 2025 Time Management Systems Report

The Time Management application category plays a critical role in workforce operations, helping organizations balance productivity, compliance, and employee well-being. As workforces become more global and flexible, managing time effectively has never been more complex nor more important. 

This year’s data examines key components of modern time management, including Time and Attendance, Absence Management, Leave Management, Labor Scheduling, and Labor Budgeting, to provide a comprehensive view of how organizations plan, track, and optimize workforce time.

Insights include:

  • Adoption and usage rates overall and by vendor
  • User experience and vendor satisfaction ratings (with detailed commentary explaining the reasons behind those scores)
  • AI in time management systems
  • Budget ownership and governance
  • Replacement plans and roadmap trends