
HR Analytics and Workforce Planning tools have fundamentally transformed, moving from standalone, general-purpose applications to fully integrated, HR-specific modules.
Today, these sophisticated capabilities are available in three primary forms: as part of comprehensive business intelligence suites, built directly into modern HR platforms, or packaged within dedicated HR intelligence and Analytics solutions.
Our Voice of the Customer (VoC) portion of this report draws its insights directly from customer ratings and feedback concerning these essential HR Analytics and Planning applications.
Insights include:
- Adoption and usage rates overall and by vendor
- User experience and vendor satisfaction ratings (with detailed commentary explaining the reasons behind those scores)
- AI in Analytics and Planning systems
- Budget ownership and governance
- Replacement plans and roadmap trends
- Uses of HR Analytics and Planning applications by specialization and role
