The Sapient Insights 2023–2024 HR Systems Survey White Paper, 26th Annual Edition, is the latest publication in our ongoing research effort to provide data and information directly from the practitioner’s perspective, the Voice of the Customer.
“This year’s survey covers hot topics such as HR systems change and adoption, the evolving HR profession, and some hard data about how organizations are really using AI. I’m looking forward to everyone reading this and telling us what you think.” Stacey Harris, Chief Research Officer
Description
Since 1997, this invaluable resource has provided insight and guidance to practitioners around the world. Sapient Insight’s renowned survey is the industry’s most extensive global research effort of the HR Systems market, delivering views of current and future technology spending, adoption, and achieved outcomes. The cumulative 26-year research effort represents more than 20,000 companies and 300 million employees in more than 80 countries.
This year’s report covers the current and future adoption plans for 50 specific HR-related application categories, Voice of the Customer feedback on specific vendor solutions, and value achieved for the categories of HR applications listed below.
- Core HR
- HR Service Delivery
- Time Management
- Talent Management
- Analytics and Planning
- Emerging Technology
Additionally, this report includes data findings on key HR operational topics critical to the success and outcomes organizations hope to achieve with HR System investments, including:
- Vendor negotiations and relationships
- Systems governance, planning, and strategies
- Selections, implementations, and maintenance
- Service delivery models and system enablement
- Expenditures, resourcing, and organizational structures
- Adaptive change management and system adoption
