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2023 Voice of the Customer: Business of HR Segment

2023 Voice of the Customer: Business of HR Segment

HR systems survey research report cover, Sapient Insights Group, HR industry insights, enterprise HR technology, business of HR segment, HR analytics.

This segment report is part of the 26th Annual Sapient Insights HR Systems Survey focusing on the Business of HR. It delivers Voice of the Customer insights from HR practitioners worldwide, providing a real-world perspective on the strategic role of HR in driving business outcomes.

Key Insights Covered:

  • AI and Workforce Trends: Examines the impact of AI/ML on HR processes, ethical considerations, and the changing generational workforce dynamics.
  • Outcome-Focused HR: Explores how strategic HR functions achieve business success by aligning outcomes with organizational goals.
  • HR Technology Adoption: Analyzes trends in HR tech spending, usage, and strategic reporting practices.
  • Evolving Workforce Strategies: Looks at the rise of hybrid and remote work, talent retention challenges, and the role of HR in navigating economic shifts.