The Sapient Insights 2026–2027 Annual HR Systems Report is the definitive source for data-driven insights on today’s HR technology landscape, and all data comes directly from the people who use it. As part of our ongoing Voice of the Customer research, the 29th Annual Edition captures practitioner perspectives to help HR, business leaders, solution providers, brokers, investors, and more make smarter, evidence-based technology decisions.
Whether you’re evaluating vendors, planning your HR tech roadmap, or benchmarking your organization’s digital maturity, this report gives you the clarity and confidence to make informed decisions in 2026 and beyond.
Don’t miss your chance to stay ahead of the curve!
Access the full 2026–2027 HR Systems Report when it drops on November 6th and see where the future of HR technology is headed.
Description
Inside, you’ll find comprehensive data and analysis on:
- Adoption and Usage Rates – Overall and by vendor
- User Experience & Vendor Satisfaction – With in-depth commentary explaining what’s behind the scores
- AI in HR Systems – Trends, innovation, and practical applications
- Budget Ownership & Governance – Who owns HR tech budgets and how they’re managed
- Replacement Plans & Roadmap Trends – What’s next for HR technology investments
This year’s expanded coverage includes new, deeper dives into key areas such as:
- Payroll
- HRMS
- Benefits
- Time
- Time & Attendance
- Absence
- Leave
- Labor Scheduling
- Labor Budgeting
- Performance & Compensation
- Rewards & Recognition
- Analytics & Planning
- AI/ML
- Contingent Workforce Management
- Skills Management
- HR Service Delivery (HRSD): Portals, Content, Help Desk, and Surveys
- Learning
- Recruiting
- Onboarding
