I love giving feedback, whether positive, negative, or indifferent. If you want to hear my thoughts, I am ready to provide a detailed, constructive response, including ideas for improvement. In fact, I love answering surveys so much; I am that person who goes to the end of receipts and takes the time for feedback. (Yet, I have never won the gift card for the shopping spree or the autographed merchandise from my favorite sports team). Without feedback, how can an organization know they are doing well or need improvement?
Feedback Matters!
Recently, as Walt Disney World in Orlando opens more dining experiences, fans found out that the popular restaurant, Ohana, would not be serving *the* iconic yakisoba noodles. Feedback soon flooded the Walt Disney World customer service channels to reinstate the menu item, and it was quickly announced that the noodles would be making their triumphant return!
Why share this little tidbit? To show feedback does make a difference in business decisions and experience! As Sapient Insights Group gathers data for the 24th Annual HR Systems Survey, it is vital to hear YOUR voice and YOUR experiences with your HR technology platforms.
Your voice in the HR Systems Survey over the past 23 years is the reason why HR Platforms have continuously evolved, solved some of the most pressing HR technology problems, and shaped the future. Last year, the survey represented over 1,900 unique organizations, representing 27 million employees and contingent workers, in 64 countries. Your voice shed light on the increase in Enterprise Workforce Planning initiatives and the users’ need for robust Learning Management Solutions.
Not only do we listen to your feedback on your HR solutions and provide trends analysis to the larger HR community, but we can also identify future topics of interest to provide the relevant market analysis that YOU need to facilitate business decisions. In this year’s survey, our research team used your feedback to enrich the survey experience with personalized paths based on your HR System knowledge and increased the examination of strategy and outcomes and the evaluation process for investment in employees, the community, and the environment.
The HR Systems Survey is open through July 15th, 2021. So start your customer voice journey here and let your voice be heard!