27th Annual HR Systems Segment Report: HR Service Delivery Systems

HR service delivery systems grew as a category out of the need to efficiently, effectively, and engagingly deliver a wide range of HR services to multiple stakeholders. These applications manage the HR experience, communication, content, and data sharing that is part of an HR organization’s service delivery model. They are often considered the front door to HR systems experience. ​

Our Voice of the Customer section of the paper is based directly on feedback, ratings, and comments from customers of these applications.​